We use class registrations to predict whether or not a class will happen, so last minute student cancellations can impact other students enrolled in a session or class as well as our instructors who are planning to teach. We've created the policies below to be fair to our parents, our students, and our instructors.
A “session” is defined as a group of classes that are signed up for as one package. As an example, a session may be 8 weekly classes, or 5 days of camp. The 3-day cancellation deadline refers to the first day of the session. Once a session has begun, no refunds are available. A “class” is a single event, that may be a one-time event or part of a session.
We offer a full refund within 24 hours of any purchase. We also give full refunds if we have to cancel a session. If we must cancel a class due to weather or other circumstances, we will reschedule the class or offer a credit toward future programs.
If you cancel at least 3 days before a class or camp session begins, we can offer a full refund, minus a 15% processing fee or a credit for a future class with no processing fee.
Behavior Policy
Cooking classes involve knives and stoves. If your child struggles with self-control and following directions, please consider whether this class is a good fit for them.
Class Disruption
After one or two class sessions, instructors will notify us of any students are struggling with behavior in class. Examples of class disruption are students who are severely off task; bothering other students; treating students, instructors or guests with disrespect; failing to following instructions, etc. We will contact you regarding the situation so you can address the issue with your child. After that, if a behavior issue continues, we will contact you regarding withdrawal from the class and give you a partial refund for the remaining classes (50% x cost of remaining classes).
Violent and Extreme Behavior
In the case of violence toward another class member (fighting, screaming, etc), or extreme behavior (such as running away from class) your child will be removed from class with no refund.