Welcome to Homeroom’s Additional Terms for Parents & Guardians.
As a Parent or Guardian who creates a Homeroom account or otherwise engages with the Services, your use of the Services is governed by the Terms of Use, the Privacy Policy, and these Additional Terms for Parents & Guardians. We recommend that you read all three documents, before using the Services.
When you read these Additional Terms for Parents & Guardians, you will come across certain capitalized terms. The capitalized terms which are not defined in these additional terms, will have the same meaning as set out in the Terms of Use or the Privacy Policy.
1. Additional Terms for Parents & Guardians
1.1 How do I accept the Additional Terms for Parents & Guardians?
By accessing or using the Services, or by checking the box to confirm that you agree to our Terms of Use and Privacy Policy, you confirm that you accept and agree to comply with these Additional Terms for Parents & Guardians .
If you disagree with anything in these Additional Terms for Parents & Guardians or the Agreement, you should not use the Services.
1.2 Will these Additional Terms for Parents & Guardians ever change?
Homeroom may change these Additional Terms for Parents & Guardians from time to time, like when Homeroom offers a new Service, with changes in technology, or when legal requirements arise, and you should review this page periodically.
After each change to these additional terms, Homeroom will send you an email notification and update the ‘Effective Date’ at the top of this page.
If you continue to use the Services after any change to these additional terms, you are taken to have accepted the changes to these additional terms from the ‘Effective Date’.
2. Terms and conditions for payment to Providers
2.1 Paying Provider for the Activity
Unless Provider agrees to your request for refund, you must pay for all Activities that you enroll in, or register for.
You authorize Homeroom to charge the full amount for these Activities to your chosen payment provider. In the event of a pricing error, where the price on Homeroom is lower than authorized by Provider, we may choose to invoice you for the difference, or cancel the reservation and refund your payment.
2.2 Modifying Activity schedule and cancelling Activity listing
Providers may modify the timings or schedule of the Activities at any time, or cancel listings if, in their sole discretion, enrollment for the Activities is insufficient. Refunds or credits for modified or canceled listings are decided by Providers. If you wish to know more about the refund and cancellation policy of any Provider, please contact the concerned Provider directly.
2.3 Refunds and credits for Activities
You may cancel an Activity, or apply for a refund or credit as per the refund and cancellation policy set by Provider for the Activity. Homeroom is not liable for any loss that arises, if Provider does not permit you to cancel the Activity, or process refund or credit of the charges for the Activity.
Please note that all referral fees, credit card processing charges, or transaction charges for failed payment charged by Homeroom are non-refundable.
2.4 Billing policies
Except as otherwise specified in the Agreement, all amounts chargeable for the Activities and applicable taxes on such amounts are charged in United States Dollars and are payable in advance.
2.5 Payment information
All payment information that you provide to Homeroom must be accurate, complete, and current. Homeroom reserves the right to suspend the Services until you provide a valid method of payment.
By providing your payment information to Homeroom, you authorize Homeroom to charge your payment method for the following amounts:
- Applicable charges for the Activities booked under your account; and
- All amounts payable by you under the Agreement, like applicable taxes on any charges payable by you.
You represent that you are an authorized user of the payment provider, and will not dispute any scheduled transactions with your payment provider, if they correspond with the Agreement.
If any payment request made by Homeroom is rejected owing to insufficient funds or lack of authorization, you agree to pay Homeroom within 48 hours or risk your account being closed.
3. Code of Conduct for Parents & Guardians and Students
In order to keep the atmosphere during the Activities courteous, pleasant, and conducive to learning, it is important that Parents & Guardians and Students act in keeping with the ‘Code of Conduct for Parents & Guardians and Students’.
Students and Parents & Guardians may never
- Engage in, or threaten violence;
- Intimidate, bully, or harass others;
- Damage any facilities; or
- Indulge in any kind of unsavory or offensive behavior.
Students may also never:
- Steal property of others;
- View any inappropriate material on the Internet during the Activities;
- Bring pets or animals to the Activities (other than a support pet);
- Contact Providers outside of the Activities; or
- Leave the Activity without checking-out with Provider.
Students must:
- Abide by applicable protocols and safety measures;
- Follow directions given to them by Providers; and
- Respect facilities and property of others.
If actions of Parents & Guardians or any Student does not conform to the Code of Conduct for Parents & Guardians and Students, the Student will not be allowed to participate further in any Activity. You agree that no refund will be provided in such case.
Homeroom will not be liable for any loss that arises from Homeroom disallowing any Student from continuing any Activity, because of the failure of Student or Parents & Guardians to follow the Code of Conduct for Parents & Guardians and Students.
4. Additional terms and conditions for Parents & Guardians
4.1 Responsibility of Parents & Guardians to vet Providers
You acknowledge that Homeroom does not background check Providers that School Organizers bring to their campus for in-person Activities and that the School Organizers who host the Activities are responsible for conducting background checks on these Providers. Homeroom works to background check all online Providers.
Homeroom is not involved in designing, planning, creating, selling, reselling, or managing the Activities. Because of this, Homeroom cannot guarantee the quality of the Activities and whether the Activities are safe, legal, and appropriate for Students.
We encourage you to vet Providers and to make independent enquiries to find if the Activities they offer are safe, legal, and appropriate for Students.
4.2 Responsibility of Parents & Guardians in respect of User Content and Feedback
You agree that any User Content and Feedback that you make available through the Services will comply with the User Guidelines stated in Section 5 of the Terms of Use.
You agree that Homeroom does not have any control over and cannot guarantee the truthfulness, accuracy, or completeness of any User Content (such as description of the Activities) or Feedback (about the Activities or Providers) posted on the Services. We recommend that you do not rely on the User Content and the Feedback alone to select the Activities. We encourage you to make independent enquiries to find if the Activities are safe, legal, and appropriate for Students.
If you would like to report any irrelevant or inappropriate User Content or Feedback, please notify us at hello@homeroom.com. You agree that our decision to remove, censor, edit or delete any User Content or Feedback will be final. Homeroom will not be liable for any loss that arises from its decision to (or not to) remove, censor, edit or delete any User Content or Feedback.
4.3 Unauthorized access or use of Children’s Data
Homeroom is committed to the privacy of our Users. We collect, use, disclose, and retain Children’s Data in accordance with our Privacy Policy. In the event you become aware of any potential or actual unauthorized access or use of the Children’s Data, you agree to notify Homeroom promptly, to allow Homeroom to comply with its obligations under applicable law. In addition, you also agree to reasonably cooperate with the concerned Parents & Guardians and law enforcement or regulatory officials.
4.4 Provisions regarding dismissal of Students after Activities
You acknowledge that Homeroom does not have any physical presence in the school campuses where Activities are organized. As a result, Homeroom cannot monitor Student dismissals after Activities, or arrange for safe transport of Students after the Activities.
You also acknowledge that Homeroom does not plan the dismissal procedures for Students. The School Organizers are responsible for planning and monitoring the dismissal procedures for Students participating in in-person Activities at their campuses.
Homeroom encourages Parents & Guardians to work closely with their School Organizers to monitor Student dismissals, and to make necessary arrangements for safe transport of Students after the Activities.
5. Promotions
5.1 Additional terms and conditions may apply to promotions, like discounts etc. that we offer to our Users. If you take benefit of any promotion, you are taken to have agreed to the terms and conditions applicable to such promotion.
6. Term and Termination
6.1 Commencement of the Agreement
The Agreement commences on the date when you first access or use the Services or check the box to confirm that you agree to our Terms of Use and Privacy Policy, and continues until the Agreement is terminated in accordance with this Section 6.
6.2 Termination of the Agreement
Homeroom may terminate the Agreement in the following circumstances:
- Immediately, if Homeroom closes your Account in accordance with Section 9 of the Terms of Use;
- Immediately, if you become subject of a petition in bankruptcy or another proceeding relating to receivership, insolvency, liquidation, or assignment for benefit of creditors; or
- Immediately, if your account is suspended by Homeroom and you fail to rectify the cause of such suspension to Homeroom’s reasonable satisfaction within 30 days from the date of suspension.
You agree that termination of the Agreement will not relieve you of your obligation to pay unpaid charges for the Activities booked by you prior to the date of termination of the Agreement.
7. Notice for California Residents
If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
8. User Disputes
You acknowledge and agree that Homeroom only facilitates the marketing, booking and conduct of the Activities through the platform, besides collecting payment from Parents & Guardians on behalf of Providers and School Organizers. Homeroom does not provide any services except the Services.
As mentioned earlier, we cannot guarantee the truthfulness, accuracy, or completeness of any User Content and Feedback posted on the Services, and cannot control or guarantee that any User will complete a transaction with you.
If you have a dispute with one or more Users, you hereby release Homeroom (and our officers, directors, managers, members, agents, subsidiaries, joint ventures, and employees) from any claims, demands, fees, expenses, or damages of any kind or nature, known or unknown, arising out of or in any way connected with such disputes.
Waiver of California Code §1542
If you are a California resident, you hereby waive California Civil Code §1542, which provides that:
"A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”